Privacy Policy

Welcome to the Kiveez Privacy Policy. Your privacy is extremely important to us and is our number one priority. Our Privacy Policy explains how we collect, store, protect, use and share your information and data. We suggest you read this in conjunction with our Terms and Conditions of Use.
The term “We”, “Us”, “Our” refers to Kiveez.
The term “Personal Information” refers to anything that helps us to personally identify you or anything you share with us directly or indirectly or anything we collect about you. If the information that we collect, or you give helps us to identify you personally then it will be considered as Personal Information. It can include (but not limited to) your name, contact information, age, gender, interests, ethnic background, religion, language, education etc.
We are TRANSPARENT, we do not COMPROMISE on your privacy and we strive to PROTECT your personal information to the best of our ability.

WHY WE COLLECT

We require certain information to deliver our Services and without this we will not be able to provide our Services to you. For example, you must provide your Name, mobile phone number, username, email address etc to create an account and log in to use our Services.
At Kiveez, you will find different features and sections that you may want to access and use. Each section may require certain relevant information about you so that you may use those sections available in our app and so that we can give you the best possible experience that may help you to make full use of the features and sections available.
If and when you want to use our Premium services, you would need to make a purchase via our payment options available from our app. We may collect your payment information to process the payment and give you access to our premium services.

WHAT WE COLLECT

In order to access our service, you must give certain information so that we can provide our services and give you the best possible experience. We collect all the details and information you give us while registration or while using our services. We collect all data such as multimedia, images, text, various files, location, contact details but are not limited to it.

If and when you want to use our Premium services you would need to make a purchase via our payment options available from our app. We may collect your payment information to process the payment and give you access to our premium services.

HOW WE COLLECT

We may collect your personal information directly or indirectly via third party.

  • To use our services, you must register on our app by giving certain details. The information that you give us while registering on our app such as your mobile number, name, username, and other details needed to register gets collected by us.
  • We also collect your personal information when you use or access our services or when you are creating a listing to advertise on our app or when filling and giving details to use certain sections and features available in our app.
  • When signing up and making payment to use our premium services we collect your details and information to process the transaction.
  • When you share any form of data on our app, to give you best possible experience and services we collect your details and information.
  • We also collect your personal information by directly requesting you for your information.
  • If someone else gives us your information while creating your profile, for example in matrimony section or in other sections we collect your information given to us.
  • We can also collect information about you from other users, from third parties such as but not limited to social media, government and legal bodies, business partners, any source that share our advertisement, location services or other sources if they give us your information.

USE OF INFORMATION

Our main goal is to ensure you have best and enjoyable experience on Kiveez. To deliver an enjoyable and great experience to you, we may use your Personal Information and other information and data we collect to:

  • Offer you our services and features in the best possible way.
  • Personalise your experience on the App and the content we deliver to you.
  • Contact you with information about the App (e.g., updates, new features, and new offerings).
  • Conduct research and analytics about how you use and interact with the App.
  • Resolve disputes between you and other Users.
  • With governing and legal bodies if they want to access your details to resolve any issue.

WHERE WE STORE INFORMATION

All the information and details that we collect from you directly or indirectly are stored on our servers in located in different parts of the world. By using the App, you acknowledge that Kiveez is a global app operating through servers located in several countries around the world. If you live in a country with data protection laws, the storage of your personal data may not provide you with the same protections as you enjoy in your country of residence.

WHO HAS ACCESS OR CAN ACCESS YOUR PERSONAL INFORMATION

When using Kiveez, you should assume that anything you post or submit on the App may be publicly viewable and accessible, both by Users of the App and non-Users of the App including Us and Our team.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Once you delete your account or remove information from your profile/account, copies of that information may still viewable and/or accessed to the extent such information has been previously shared with others or copied or stored by other Users or to the extent such information has been shared with search engines. We cannot control this, nor do we accept any liability for this. If you have given third party applications or websites access to your personal information, they may retain such information to the extent permitted under their terms of service or privacy policies.

Under some circumstances, we may disclose your Personal Information to the following:

  • Our staff and employees, related bodies corporate, app hosting providers, debt collectors and professional advisers such as accountants, solicitors, business advisors and consultants.
  • Specific third parties, authorised by you to receive information held by us.
  • Our members that you may contact or we may refer.
  • Our partners to give you better experience and services.
  • Any legal bodies, government bodies, your Internet service provider, any law (including the Privacy Act) or police as stated in our Terms and Conditions.

HOW LONG WE RETAIN YOUR INFORMATION

We keep your personal information only as long as we need it for legitimate business purposes. However, in practice, we delete or anonymize your information upon deletion of your account.

CROSS BORDER DATA SHARING OR TRANSFER

Kiveez is a global app, and your information will be sent to and used in the different countries such as but not limited to United States, United Kingdom, Australia, or India regardless of the country you reside in. As an example, the service allows you to advertise and list or search in countries or location other than your own location or country and your Personal Information may be transferred. Another example may be our staff are in different countries and they may need your information to provide you with better high-quality service and experience and in that case your Personal Information may be transferred to different countries.

USER GENERATED CONTENT

We at Kiveez, want to give our users the best possible experience and hence we will not tolerate at all any abusive user or any content that is objectionable.
Nudity or any objectionable content is strictly prohibited for this application. At Kiveez, users have the full right to block any abusive user.